Cancellation conditions

The full rental fee must be paid at the time of booking.

If payment is not made in time, the landlord is entitled to cancel the booking.

In case of early departure you are not entitled to a refund.


In case of cancellation by the tenant:

Date of cancellation / Fee
before 6 weeks / Free cancellation
5 weeks / 80%
4 weeks / 70%
3 weeks / 50%
2 weeks / everything


In case of cancellation due to force majeure:

In case of force majeure beyond the control of either party, the landlord will adopt a constructive attitude as far as possible by issuing, for example, a voucher for the advance payment already made, which will remain valid for 1 year.


In case of cancellation by L'O Reine:

In case of cancellation by L'O Reine, the amount paid will be refunded to the tenant.

In case of mandatory interruption of the stay, the lessor is obliged to reimburse the remaining amount or agree to continue taking these days at another time via a voucher.